John O’Briens notes on 13 November 2000 “Celebrating the Ordinary” Workshop David Towell and John O’Brien
John O’Brien
2000
Learning creates discomfort as we…
…face the gap between what we say we
…find that the routine ways we do things don’t work for people
…discover that our time is taken up with activities that keep us from listening to people and acting with them to make changes
Ways our organizations can support learning
… make time to reflect; were doing lots but not stopping to notice and draw lessons
