John O’Brien
with Staff from Creative Community Living Services 2004
“Itʼs How You Look At Your Work That Makes the Difference”
One aspect of the search for ways to build competence, continuity and commitment to positive values in the developmental disabilities services workforce involves building a deeper understanding of the ways direct service workers make their jobs meaningful and satisfying. This paper is based on discussions with direct support workers from the South Central Division of Creative Community Living Services (CCLS), an agency that provides residential services in Wisconsin.
