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Lessons in Listening by Yeiter

This book is in part about how to support individuals with a disability who also have a reputation for being difficult, aggressive, violent, and often labeled as a “behavior problem”. Fourteen life lessons focused on listening— based on 50 years of face-to-face, hands-on experience providing supports to people with a spectrum of disability labels. Yeiter puts forth a relationship-based approach which requires listening, in the broadest and deepest sense of the word with both our heads and our hearts. He has the courage to state the obvious — that change begins with us, within our souls, not with the externals of another person’s behaviors. This first involves a deeper kind of listening — a listening to our spirit, muse, or conscience, and furthermore submitting to it by getting to know and be in a relationship of interdependence.

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