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Person-Centered Direct Support (CD-ROM)
Format: Powerpoint/Quicktime Presentation
People who rely on personal assistants need workers who find meaning in offering service in person-centered ways. A sense of meaning increases the chances of retaining workers. An understanding of what it means to work in a person-centered way increases the chances that workers will make a positive difference in the lives of the people and families they assist.
Appreciating inquiry into the performance of direct support workers when they are at their best reveals a relationship that engages their hearts, their minds and their hands. In collaboration with a group of direct support workers in New York City, Beth Mount and John O’Brien identified 12 themes that make a positive difference to quality of life…
- Share Life’s Journey
- Create Understanding
- Generate Respect
- Raise Expectations
- Listen with Heart
- Build Alliances
- Open Choices
- Learn the Neighborhood
- Let Beauty Shine
- Support Voice
- Celebrate Community
- Nurture Relationships
Discovering these themes inspired the creation of resources to guide the development of person-centered direct support. They can be used for staff development, conference handouts, staff appreciation, or retreats.
Ideal resource for enabling person-centered direct support workers