on Innovation and Individualized Supports for Persons with Complex Needs
A Learning History
Advocates, Heritage Christian Services, & NYS OPWDD
Arc of Monroe
Aspire of WNY
Family Residences & Essential Enterprises
Mountain Lakes Services
Richmond Community Services
The Arc of Westchester
The Resource Center, Unity House of Cayuga County
Participating agencies developed change teams to translate the work they did in Leadership Institute sessions into local action-learning. In the seven months of the Learning Institute, the change team’s task was to partner with at least one person with complex needs to identify a leverage point and, as quickly as possible, begin learning through action how to make that leverage point a focus for creative action that will, over time, increase their agency’s capacity to work with people with com- plex needs in a person-centered way.
The Learning Institute supported change teams in four ways:
• Workshops brought agency representatives together to explore essential aspects of person-centered work.
• A Learning Journey, hosted by an agency committed to in- dividualized support to people who require intensive nursing support allowed critical reflection on the process of organiza- tional change in the New York environment.
• Webinars offered useful information on topics that influence the implementation of new approaches to housing, support and employment.
• A network of mutual support that formed as people connected in workshops and on the learning journey.
Transformational Change • Right Relationships in Support of the Good Life • Person-Centered Planning
Beth Mount, Hanns Meissner, Michael Kendrick & Carol Blessing
30 June – 1 July
Beyond “Behavior”: Supporting Confidence, Competence & Wellbeing
Addressing the Physical Environment
George Braddock (webinar)
Transforming Organizations From Congregate to Individualized Supports
Jeff Strully (webinar)
Addressing Risk & Liability
The Role of the Direct Support Professional
Reflection: What We Are Learning|
Learning Journey to Family Lives, Westborough, MA
Self-Advocacy Perspective • Generative Stories Prototypes • Lessons for Our System
Michael Kennedy, Beth Mount, Hanns Meissner & John O’Brien